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Service Retention


How Guidepoint works for you?

Exclusive Service Benefits.


Increase customer service retention with a personalized dashboard and alerts.

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Service Features



Schedule Maintenance

Receive notifications based on Manufacturer's Recommended Maintenance Schedule plus any available Recall or Technical Service Bulletin information for your vehicle.


Low Battery Alert

Get real-time reporting and alerts for low batteries.


Check Engine

When the check engine light comes on receive detailed reporting with DTC (Diagnostic Trouble Codes) codes and alerts.

New notification system gives dealerships first contact with customers if there are major vehicles issues.

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Customer Retention Benefits.

Customer and dealer service departments receive notifications when vehicle reaches manufacturer defined maintenance need and when a check engine alert is triggered.

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Service Retention Program.

The Service Retention program is designed to provide peace of mind to drivers, knowing that they are never left to figure out mechanical problems on their own.